Shipping Policy

Delivery and Collection of Goods

1. At the Seller’s sole discretion, delivery of the Goods shall take place when:
  1. the Buyer takes possession of the Goods at the Seller’s address; or
  2. the Buyer takes possession of the Goods at the Buyer’s nominated address or agreed shipping port or depot (in the event that the Goods are delivered by the Seller or the Seller’s nominated carrier); or
  3. the Buyer’s nominated carrier takes possession of the Goods, in which event the carrier shall be deemed to be the Buyer’s agent.
2. At the Seller’s sole discretion, the costs of delivery are:
  1. in addition to the Price; or
  2. for the Buyer’s account.
3. Any references to the costs of delivery on the Website or in the Quote or other correspondence from the Seller are estimates only and shall not bind the Seller.
4. For online purchases of Goods, the Buyer agrees to read the freight estimate page on the Website. A quote for the freight cost will be issued AFTER the Buyer completes an online purchase. The Buyer is welcome to request the Seller to provide a freight estimate prior to placing an online order. However such estimates do not bind the Seller as the Seller cannot give a quote until the online order is placed and the exact quantity of the order is confirmed.
5. If a Buyer makes multiple Goods orders, an invoice for the freight cost of each Goods order will be issued and the Buyer agrees to meet the freight cost of each order.
6. The Buyer has the option to arrange its own freight.
  1. If the Buyer choses this option, the Buyer’s nominated carrier must take possession of the Goods four (4) working days after the Buyer has placed an order unless the order contains Goods with a longer time frame for collection, in which case the Seller will advise the Buyer when the Goods are ready for collection. The Buyer agrees to pay the Seller’s handling fee which is a minimum of $50.00 plus GST.
  2. If the Buyer does not take possession of the Goods within 5 working days from notice of completion a storage fee will be incurred.
  3. If the Buyer does not take possession of the Goods when required by the Seller, the Seller may arrange for the Goods to be delivered to the Buyer at the Buyer’s cost.
7. The Seller shall only be required to ship Goods requiring HIAB (loader crane) to the depot nearest the Buyer’s nominated address. The Buyer is responsible for shipping the Goods from the depot to the Buyer’s address.
8. The Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery. In the event that the Buyer is unable to take delivery of the Goods as arranged, then the Seller shall be entitled to charge a reasonable fee for redelivery.
9. Delivery of the Goods to a third party nominated by the Buyer is deemed to be delivery to the Buyer for the purposes of these terms and conditions.
10. The Seller may deliver the Goods by separate instalments. Each separate instalment shall be invoiced and paid for in accordance with the provisions in these terms and conditions.
11. The Buyer acknowledges and agrees that timber cut to specific measurements is subject to availability and discrepancies in measurements may occur. The Buyer shall take delivery of the Goods tendered notwithstanding that the quantity so delivered shall be either greater or lesser than the quantity purchased provided that:
  1. such discrepancy in quantity shall not exceed 5%; and
  2. the Price shall be adjusted pro rata to the discrepancy.
12. The failure of the Seller to deliver shall not entitle either party to treat this contract as repudiated.
13. Shipping time frames may vary according to the Goods ordered and the carrier the Seller engages:
  1. The Seller will endeavour to arrange for delivery of the Goods within 7-10 working days of the date of purchase for items listed on www.healthbasedbuilding.com unless otherwise specifically stated on the Goods listing online.
  2. For any custom work, such as pre-coating, profiling, cutting that needs to be done, the Seller will issue a specific time frame estimate for that order.
  3. The Seller’s carriers’ timeframes are:
    1. Mainfreight
      1. North Island - 5 days
      2. South Island -3 days
    2. Fastway Couriers
      1. North Island – 5 days
      2. South Island – 3 days
    3. Fr8base
      1. Canterbury – 1 working day
  4. The Seller reserves the right to use their preferred carrier of choice (which may or may not be one of the above carriers).
14. The above timeframes and any other quotations relating to the time for delivery of Goods are estimates only and not commitments. The Seller shall not be bound by or be liable for a failure to comply with any such quotations.
15. The Seller shall not be liable for any loss or damage whatsoever due to failure by the Seller to deliver the Goods (or any of them) promptly or at all, where due to circumstances beyond the control of the Seller.

Export of Goods

1. All prices on the Website and the Quote are in New Zealand Dollars and are inclusive of GST and exclude freight, unless otherwise stated.
2. The Seller will provide an estimate for freight to the Buyer’s nearest shipping port. Delivery of the Goods shall take place when the Seller’s nominated carrier delivers the Goods to the Buyer’s nearest port.
3. The Buyer shall meet all costs incurred after the Goods are dispatched from the Seller’s premises in Christchurch, including but not limited to, tariffs, overseas shipping costs outside of New Zealand, and damage during shipping, insurance and inspections for border control.
4. The Buyer is responsible for the preparation and cost of all compliance documentation relating to the import requirements of the Buyer’s country. The Buyer agrees to pay the Seller’s administration fee if the Buyer requires the Seller to provide documentation additional to the Buyer’s standard documentation provided.